Conotoxia Mastercard Visa Trustly Coinbase
Refund and Cancellation policy
Updated 2020.12.08 13:52

Trades

Any trades made on csgotrades.com are final and can not be refunded.

Market

Any market purchases and sells made on csgotrades.com are final and can not be refunded.

If users provide wrong prices while selling items by mistake, we do not offer any refund.


Monetary transactions

If a user deposited money and did not use it for any type of trade or purchase the user has the right to get a refund of it within 14 days. The refund can and only will be operated through the same payment method as the deposit and the user will get the full amount minus processing fees depending on the payment method.

The user has the right to cancel a payout request at any time untill it's processed by our payment provider. After that time we can not offer any refund.

If user requested a payout and provided wrong data, we do not offer any refund.